Terms and Conditions of Sale
Article 1: Scope of Application and Amendments to the General Terms and Conditions of Sale
Last updated: 09/09/2026
These General Terms and Conditions of Sale apply exclusively between QUADRUS SAS – TdeT, 146 Boulevard Camelinat, 92240 Malakoff (hereinafter referred to as “We”, “Us” or “Our”) and any person visiting or making a purchase through the website www.tdet.fr (hereinafter referred to as “You” or the “Buyer”).
Any internet user may consult the General Terms and Conditions of Sale on the website www.tdet.fr (hereinafter the “Site”). These General Terms and Conditions of Sale may be amended from time to time; the applicable terms are those in force on the Site on the date your order is placed. They apply, without restriction or reservation, to all sales made through the website www.tdet.fr of products offered online.
In accordance with Article L.221-5 of the French Consumer Code, the Buyer acknowledges having received, prior to placing an order, in a clear and understandable manner, the following information: the essential characteristics of the products offered, the price of the products and any additional charges, the payment, delivery and performance terms of the contract, delivery times, the identity and contact details of the seller, the existence and terms for exercising the right of withdrawal, the applicable legal guarantees, and the possibility of referring the matter to a consumer mediator.
Article 2: Contract
2.1 Conditions for placing an order
You declare that you are at least 18 years old and have legal capacity or hold parental authorisation allowing you to place an order on the Site.
Orders may only be registered on the Site if the user has clearly identified themselves by entering their customer code and password, which are strictly personal.
The products offered on the Site are intended for personal use. Any resale without prior authorisation is prohibited.
Any order placed on the Site must correspond to the normal needs of a household or of a professional identified as such.
2.2 Order
Any order implies full and unconditional acceptance of these General Terms and Conditions of Sale. Any order constitutes acceptance of the prices and descriptions of the products available for sale.
Once you have checked the box “I accept the General Terms and Conditions of Sale without conditions or reservations”, you are deemed to have accepted, knowingly and without reservation, these General Terms and Conditions of Sale, as well as the prices, volumes, colours and quantities of the products offered for sale and ordered.
This electronic signature has the same legal effect between the parties as a handwritten signature.
After placing your order, We will send You an email confirming your order.
The sale shall only be considered final once tdet.fr has sent the order confirmation and has received payment of the full purchase price. We remind You that when You physically take possession of the products ordered, the risks of loss or damage to the products are transferred to You.
A summary of your order information and the General Terms and Conditions of Sale will be provided in PDF format via the email confirming your order.
You may place an order:
Online: www.tdet.fr
The contractual information is provided in French and will be confirmed in a document containing this contractual information no later than the time your order is validated.
QUADRUS SAS – TdeT reserves the right to refuse any order from a customer with whom an ongoing dispute exists. The Seller also reserves the right to refuse, suspend or cancel any order for a legitimate reason, in particular in the event of non-payment, suspected fraud, inconsistent information, an unusual order or failure to respond to a request for supporting documents.
The computerised records retained in the Seller’s systems shall be considered as evidence of communications, orders and payments made.
Article 3: Prices and Availability, Delivery
3.1 Prices and availability
If an ordered item is out of stock, the customer will be informed immediately. The customer may choose to wait for the product to be restocked, select a replacement product or cancel the order and receive a refund. The customer will be informed through their customer account available on the Site and/or by email as soon as possible.
The prices of our products on the Site are stated in euros, including all taxes (VAT and other taxes, including any tax on video recordings, environmental contributions, etc.), excluding any contribution towards handling and shipping costs.
We may accept your orders subject to product availability.
Despite all our efforts, a limited number of the many items listed on Our Site may contain a pricing error. Please be assured, however, that We check prices when processing your order for dispatch. In the event of an obvious error in the displayed price, the customer will be informed as soon as possible. The customer may confirm the order at the corrected price or request cancellation with a full refund.
In the event of an obvious error resulting from a technical or computer malfunction (in particular an unreasonably low price), the order may be cancelled after the customer has been informed.
3.2 Delivery
Delivery is made to the address specified by the customer when placing the order.
Delivery can only take place once the order has been validated by the customer and payment has been fully validated. Any relevant banking payment centres will therefore have previously approved the payment. If these centres refuse the payment, the order will be automatically cancelled.
The Seller remains responsible for the proper performance of the contract until the product has been effectively delivered to the customer. The risk of loss or damage to the products is transferred when the customer physically takes possession of the product. If a parcel is declared delivered by the carrier, the proof of delivery provided by the carrier shall constitute evidence of delivery. This provision does not affect consumers’ rights under applicable legislation, particularly where the delivery is disputed. In the event of a dispute, an investigation will be opened with the carrier. No refund or replacement shipment may be made before this investigation has been closed. The customer retains all statutory rights relating to delivery and may request an appropriate remedy if the Seller fails to fulfil its obligations.
In the event of refusal of delivery or failure to collect the parcel, return shipping costs may be deducted from the refund.
GENERAL TERMS AND CONDITIONS OF SALE APPLICABLE TO LA POSTE’S MAIL AND PARCEL SERVICES, VERSION OF 1 JANUARY 2023.
Shipments requiring a signature are presented at the address indicated on the shipment and handed over to the recipient or their representative present at the address against signature, or by any other method of making the shipment available agreed with La Poste.
The signature affixed next to the name, as well as its reproduction, constitutes proof of delivery of the shipment. The parties recognise the same legal value for this signature as for a traditional handwritten signature on paper and a digitised signature. Refusal to sign the document presented by La Poste is deemed to constitute refusal of the shipment.
At the time of delivery, the recipient of a shipment of goods requiring a signature may indicate, by checking a box, a comment regarding the condition of the packaging. This does not exempt the recipient from filing a claim with La Poste. This comment may be used to supplement a potential claim file.
The recipient or their representative may be asked to prove their identity by presenting an official identity document.
If the recipient or their representative is absent or unable to prove their identity, the delivery agent will not hand over the shipment and will leave a delivery notice.
Shipments are deposited at the location indicated on the delivery notice and must be collected, unless a second delivery attempt is made, in accordance with the specific terms and conditions of the relevant service.
Collection of a postal shipment from the location indicated on the delivery notice requires the recipient, or their representative holding a valid authorisation issued by the recipient allowing them to collect postal shipments addressed to the recipient, to present the delivery notice and an official identity document, as well as the recipient’s or representative’s signature for shipments requiring a signature. Otherwise, the representative must present both an official identity document in their own name, an official identity document in the recipient’s name and the delivery notice containing the one-off authorisation completed and signed by the recipient, and must provide their signature for shipments requiring a signature.
Delivery of the shipment may give rise to the collection of duties and taxes, in particular in the event of insufficient postage or where the shipment is subject to handling fees or customs duties.
Shipments are held at the location indicated on the delivery notice for 15 calendar days from the day following the date on which the delivery notice was left, except in exceptional circumstances that may result in an extension of this period, of which the customer will be informed by any means. At the end of this period, La Poste returns the shipments.
The Buyer must check, in the presence of the postal employee or delivery driver, the condition of the goods’ packaging and contents upon delivery.
If the Buyer has any doubt whatsoever regarding the condition or contents of their parcel, they must:
– follow the Colissimo procedure (in particular report any damage and make all claims and reservations) and refuse the goods by immediately issuing a report of irregularity to the La Poste employee (report 170).
– report these incidents to contact@tdet.fr
The delivery period includes the time required to prepare the parcel plus the transit time. The average delivery time is 3 days for France. Therefore, the delivery times displayed are indicative only and do not constitute binding deadlines; QUADRUS SAS – TdeT shall not be held liable for delayed delivery or stock shortages.
In any event, and in accordance with Article L. 121-20-3 of the French Consumer Code, the products ordered will be delivered within a maximum period of thirty days from the day following the day on which the Buyer placed the order, subject to full payment of the price.
If delivery has not taken place by the expiry of this period, the Buyer may cancel their order. The sums paid by the Buyer will then be refunded without delay, excluding any other compensation.
DELIVERY RATES FOR METROPOLITAN FRANCE
• For Colissimo home delivery without signature, delivery costs are €7.95 for orders up to €68.99 and €2.95 for orders of €69 or more.
• For Colissimo home delivery with signature, delivery costs are €9.80.
• For delivery to a Pickup Point, delivery costs are €4.95 and are FREE for purchases of €69 or more.
DELIVERY RATES FOR THE EUROPEAN UNION
• For Standard International delivery, delivery costs are €22.
DELIVERY RATES FOR INTERNATIONAL DESTINATIONS
• For Standard International delivery, delivery costs are €29.
A €6.50 incl. VAT surcharge will automatically be applied to any order containing oversized products, such as long whips, training sticks and carrot sticks. This surcharge will be charged even if the total order value exceeds €69 and despite the free delivery offer in France for orders above this amount.
Article 4: Customs Duties
Any order placed on the Site and delivered outside France may be subject to taxes and customs duties imposed when the parcel reaches its destination. Any such customs duties and taxes relating to the delivery of an item are payable by You and are Your responsibility. We are not required to check or inform You of the applicable customs duties and taxes. To find out about them, we recommend that You contact the relevant authorities in your country.
Article 5: Payment
Payment must be made by the Buyer when placing the order.
At no time may the sums paid be considered as deposits or down payments. All orders are payable in euros. Payment must be validated in full.
You may pay by payment card.
• By bank card: (Carte Bleue, Visa, Eurocard and Mastercard accepted in France).
Payment is made on the secure banking servers of Crédit Agricole. This means that no banking information concerning You passes through the tdet.fr website. Payment by bank card is therefore completely secure. Your order will be recorded and validated as soon as payment is accepted by Crédit Agricole.
Validation of the order by bank card constitutes authorisation to pay the total price, including all taxes, of the order.
Using the SSL (Secure Socket Layer) protocol, You can securely transmit your bank card number, expiry date, cardholder’s name (the name exactly as it appears on the bank card) and the security code on the back of the card.
Your credit card details are encrypted using the SSL protocol and are never transmitted in unencrypted form over the network. Payment is made directly to the bank. QUADRUS SAS has no access whatsoever to these details and does not store them on its servers. This is why You are asked to provide them again for each new transaction on our Site.
Cards issued by banks based outside France must be international bank cards.
As part of our efforts to combat internet fraud, information relating to your order may be transmitted to third parties for verification.
The information requested from the Customer concerning their bank card is provided solely to Crédit Agricole. The transfer of information is fully protected through encryption. QUADRUS SAS will never have access to the Customer’s bank card details.
We do not offer payment by cheque.
The Seller reserves the right to suspend or cancel any order in the event of refusal of payment authorisation or suspected fraud.
Article 6: Returns
6.1 Order cancellation
The customer may cancel their order directly from their customer account provided that it has not yet been processed by TdeT.
An order is considered processed once it is undergoing logistical preparation, has been prepared for dispatch or has been dispatched. From this point onwards, cancellation is no longer possible.
In the event of a valid cancellation made before the order is processed, the refund will be made using the same payment method used for the purchase, as soon as possible.
Once the order has been processed or dispatched, the customer retains the right to exercise their right of withdrawal in accordance with the provisions of Article 6.2 of these General Terms and Conditions of Sale.
6.2 Right of withdrawal
In accordance with applicable legal provisions, the customer has thirty (30) days from receipt of the product to exercise their right of withdrawal. The customer then has fourteen (14) days from notification of their decision to withdraw to return the product. Any return made after this period will be refused.
Pursuant to Article L221-28 of the French Consumer Code, certain products are excluded from the right of withdrawal, such as sealed products that cannot be returned once opened or personalised products.
Withdrawal form:
For the attention of QUADRUS SAS – TdeT
146 Boulevard Camelinat
92240 Malakoff
contact@tdet.fr
I hereby notify You of my withdrawal from the contract for the sale of the goods listed below:
Order no.:
Name:
Address:
Date:
Signature:
6.3 Return conditions
Returned products must be in their original condition, unused, complete (including accessories, instructions, etc.) and in their original packaging. Any product returned incomplete, damaged, soiled or with damaged packaging cannot be refunded.
Pursuant to Article L.221-23 of the French Consumer Code, the consumer is only liable for any depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of those goods.
The customer is responsible for any depreciation of the product resulting from excessive handling. If signs of wear (scratches, stains, odours, etc.) are found, the return may be refused.
To ensure that the product is returned in good condition, we recommend that You:
• Package the product appropriately to prevent any damage during transport, using protective material if necessary (bubble wrap, foam, etc.).
• Make sure that the parcel is properly closed and secured.
• Keep proof of shipment with tracking.
The return remains the customer’s responsibility until it is received by our services. In the event of loss or damage to the parcel during transport, the customer must make a claim against the carrier. We recommend using a tracked and insured delivery service.
Any returned product that is non-compliant, incomplete, damaged, soiled or showing signs of abnormal use may be subject to:
- refusal to process the return if the legal conditions of the right of withdrawal are not met, with the product returned to the customer at their expense;
- a reduction in the refund proportionate to the depreciation observed on the product.
6.4 Return procedure
Return requests must be made from the customer account, under the “Orders” section, by selecting the relevant order and then the items to be returned.
Once the request has been submitted and approved, the return instructions and, where applicable, the return label will be made available to the customer. Returns made without a prior request or outside the prescribed procedure cannot be processed.
The customer must follow the instructions provided when creating the return and send the product within the specified time limits.
Returned products must be sent to the address provided when the return is approved.
Returns are processed as soon as possible after receipt. As an indication, processing generally takes five (5) working days. During periods of high activity (particularly the end-of-year holiday period, commercial operations and sales), this period may be extended. The customer will be informed by email when their return has been processed.
6.5 Return costs and refunds
Return shipping is free (one free return per order) for France and Belgium.
Standard delivery costs are not refunded. Additional costs associated with a specific delivery method (e.g. express delivery) are not refunded.
The refund will be made within fourteen (14) days of receipt and verification of the returned product, exclusively via the payment method used for the purchase or, at the customer’s request to customer support, by means of a credit note to be used on the website www.tdet.fr. No refund will be made in any other form (cash, cheque, etc.).
6.6 Return due to incorrect product reference or non-compliant / defective product
If the customer receives a product that does not correspond to their order (incorrect product reference) or if a product has a manufacturing defect, they must inform customer service within thirty (30) days of receiving the product.
The customer may report the issue by email at contact@tdet.fr or by telephone on 01 30 52 85 05, providing clear photographs of the product concerned, as well as the order reference and a description of the defect or error.
In these cases, TdeT will cover the return costs by providing a prepaid return label. The customer may choose between:
• A credit note: issued as soon as possible and no later than fourteen (14) days after receipt and verification of the returned product. It will be valid across the entire Site and may be used for a subsequent order.
• A refund: made as soon as possible and no later than fourteen (14) days after receipt and verification of the returned product, using the same payment method as that used for the purchase.
In the event of an error on our part or a manufacturing defect, TdeT will cover the return and reshipping costs for the compliant or repaired product.
Any return relating to a manufacturing defect or incorrect product reference must be made within the applicable time limits and supported by evidence of the reported issue.
Article 7: Retention of Title
Ownership of the goods is transferred when they are physically handed over to the consumer. The risks of loss or damage are borne by the Seller until this handover.
Article 8: Guarantees and Liability
Legal guarantee of conformity
All products sold by QUADRUS SAS – TdeT benefit from the legal guarantee of conformity provided for by Articles L.217-1 to L.217-28 of the French Consumer Code, as well as the legal guarantee against hidden defects provided for by Articles 1641 to 1649 of the French Civil Code.
The consumer has a period of two years from delivery of the goods to invoke the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is not required to prove that the lack of conformity existed at the time of delivery.
Where the sales contract provides for the continuous supply of digital content or a digital service for a period of more than two years, the legal guarantee applies to that digital content or digital service throughout the specified supply period. During this period, the consumer is not required to prove that the lack of conformity of the digital content or digital service existed at the time of delivery.
The legal guarantee of conformity requires the professional seller, where applicable, to provide all updates necessary to maintain the conformity of the goods.
The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of their request, free of charge and without major inconvenience to the consumer.
If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.
If the consumer requests repair of the goods but the Seller imposes replacement, the legal guarantee of conformity is renewed for a period of two years from the date on which the goods are replaced.
The consumer may obtain a reduction in the purchase price while retaining the goods or terminate the contract and receive a full refund in exchange for returning the goods if:
1° The professional seller refuses to repair or replace the goods;
2° The repair or replacement of the goods takes place after a period of thirty days;
3° The repair or replacement of the goods causes a major inconvenience to the consumer, in particular where the consumer definitively bears the costs of collecting or removing the non-compliant goods, or bears the installation costs of the repaired or replacement goods;
4° The lack of conformity persists despite an unsuccessful attempt by the Seller to bring the goods into conformity.
The consumer is also entitled to a reduction in the price of the goods or termination of the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination. In such cases, the consumer is not required to request repair or replacement beforehand.
The consumer is not entitled to terminate the sale if the lack of conformity is minor.
Any period during which the goods are unavailable for repair or replacement suspends the remaining guarantee period until the repaired or replaced goods are delivered.
The rights referred to above arise from the application of Articles L.217-1 to L.217-32 of the French Consumer Code.
A Seller who deliberately obstructs the implementation of the legal guarantee of conformity may incur a civil fine of up to €300,000, which may be increased to up to 10% of the average annual turnover (Article L.241-5 of the French Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a reduction in price if the goods are retained or to a refund in exchange for returning the goods.
Guarantee against hidden defects
In accordance with Articles 1641 et seq. of the French Civil Code, We guarantee products against hidden defects that make them unfit for their intended use, or that so substantially impair that use that the buyer would not have purchased them, or would have paid a lower price, had they known of the defects.
An action based on hidden defects must be brought within two years of discovery of the defect (Article 1648, paragraph 1 of the French Civil Code).
Commercial warranty
Certain products may benefit from a commercial warranty indicated on the product page. This warranty applies in addition to the legal guarantees.
In accordance with Article L.217-16 of the French Consumer Code, where a product is repaired under the commercial warranty, any period of immobilisation of at least 7 days extends the originally applicable warranty period.
Any warranty claim must be accompanied by proof of purchase. The warranty does not cover normal wear and tear, damage resulting from improper use, improper maintenance or use that does not comply with the manufacturer’s recommendations.
Electrical and electronic equipment
Electrical and electronic equipment may contain substances that are hazardous to health and the environment. Such equipment must not be disposed of with household waste. We invite You to return it to an appropriate collection point.
Liability
We undertake to provide our services with all the care normally exercised in the profession. However, We shall not be liable in the event of force majeure or unforeseeable events beyond Our control. The following are notably considered cases of force majeure within the meaning of Article 1218 of the French Civil Code: natural disasters, fires, strikes, pandemics, interruptions to communication or energy networks.
We cannot be held liable for delivery delays attributable to carriers or suppliers. However, in the event of prolonged unavailability or an obvious error concerning the product or price, You will be informed as soon as possible and may cancel your order. Delays attributable to carriers may give rise to a claim against them, without prejudice to consumers’ rights.
We make every effort to represent our products accurately (descriptions, photographs, illustrations). In the event of an obvious error, the customer may exercise their right of withdrawal or contact our customer service.
We are liable for any direct and foreseeable damage at the time the contract was concluded or the Site was used. Under no circumstances shall We be liable for indirect losses such as loss of profits, loss of data or commercial losses.
This limitation does not apply in cases of fraud, gross negligence, personal injury or liability for defective products.
Article 9: Site Access Licence
The Buyer is solely responsible for providing the computer and telecommunications resources required to access the tdet.fr Site.
You are responsible for telecommunications costs incurred when accessing the Internet and using the Site.
We grant You a limited licence to access and use the Site for Your personal use. Under no circumstances are You authorised to download all or part of this Site without Our express written authorisation. This licence does not in any way authorise You to use this Site or its content for sales or any other commercial purpose (listed products, descriptions, prices, downloading or copying information on behalf of another merchant, use of data, software, sound extracts, graphics, images, texts, photographs, tools).
This Site, or any part of this Site, must under no circumstances be reproduced, copied, sold or exploited for commercial purposes without Our express written authorisation.
You must not use techniques enabling You to copy a trademark, logo or any other information (including images, text or designs) owned by Us without Our express written consent. You must not use meta tags or any other “hidden” text containing Our name without Our express written consent. Any unauthorised use will terminate the licence We have granted You.
We authorise You, on a non-exclusive and revocable basis, to create a hyperlink pointing to the Site’s homepage, provided that this link does not create, for Us or Our products or services, any misleading, false, disparaging or prejudicial representation. Under no circumstances shall the creation of this hyperlink make Us liable, in any respect, for the content of Your Site. Any use of Our logo, trademark or graphics in Your link requires Our express written authorisation.
Article 10: Comments, Reviews, Communications and Other Content
Users of this Site may send Us reviews, comments or other content; submit suggestions, ideas, questions or other information, provided that such content is not illegal, obscene, abusive, threatening, defamatory, libellous, in breach of intellectual property rights or harmful to third parties, and does not consist of or contain computer viruses, political campaigning, commercial solicitations, mass mailings, chain letters or any other form of “spam”. You must not use a false email address, impersonate a person or entity, or misrepresent the origin of the content. We reserve the right, at Our sole discretion, to remove or modify any content, in particular for technical reasons (insufficient storage capacity, viruses, clarity of the webpage) or legal reasons (defamatory, false, racist or obscene statements, or statements glorifying crimes against humanity). The reasons mentioned above are examples only and should not be interpreted as exhaustive.
If You send Us content, and unless otherwise stated by Us, You agree to grant Us the non-exclusive, royalty-free right, for the legal term of copyright, to use, reproduce, modify, adapt, publish, translate, distribute, sublicense and display such content worldwide and on all media. You grant Us the right to use the name You provided when submitting Your content. You waive the right to be identified as the author of the content. You agree to perform all acts necessary to perfect the rights You grant Us, including executing any document requested by Us.
You represent and warrant to Us that You own or have the necessary rights to the content You provide to Us; and that, on the date the content is transmitted: (i) the content is accurate and truthful, (ii) use of the content does not breach any of Our policies and will not harm any third party (in particular, the content will not be defamatory). You agree to indemnify Us in the event of a third-party claim against Us where such claim is caused by, based on or originates from the content You have provided to Us.
Article 11: Personal Data Protection, Cookies
11.1 Personal data protection
We undertake to protect Your personal data. All personal data concerning You that We have collected is processed with the strictest confidentiality, in accordance with the provisions of Our personal data protection policy.
The information requested from the Customer is necessary to process their order and may be communicated to QUADRUS SAS’s contractual partners involved in the performance of that order. The Customer may write to QUADRUS SAS using the contact details provided in the legal notices on the website in order to object to such communication.
In accordance with Article L.223-2 of the French Consumer Code, the customer may register free of charge on the telephone canvassing opt-out list Bloctel (www.bloctel.gouv.fr).
In accordance with Regulation (EU) 2016/679 (GDPR), the customer has rights of access, rectification, erasure, restriction of processing, objection and data portability concerning their personal data. These rights may be exercised by contacting customer service at contact@tdet.fr.
The customer also has the right to lodge a complaint with the CNIL (www.cnil.fr).
Data is retained for the period necessary to perform the contract and comply with legal obligations. Processing is based on performance of the contract and compliance with legal obligations.
11.2 Cookies
We also inform You that “cookies” record certain information that is stored in the memory of Your hard drive. This information is used to generate website audience statistics and to offer products and services based on previous visits. A warning message may first ask You whether You wish to accept “cookies”, which You may of course refuse. You may also configure Your browser to accept or refuse tdet.fr “cookies” at any time.
These “cookies” do not contain confidential information concerning You.
Article 12: Applicable Law and Competent Jurisdiction
These General Terms and Conditions are governed by French law. This applies to both substantive and procedural rules. In the event of a dispute or claim, the Customer shall first contact QUADRUS SAS in order to seek an amicable solution. Subsequently, in the event of legal proceedings, the Customer may bring a claim before the competent court; in the event of a dispute, the competent court shall be that of the defendant’s place of residence or, at the defendant’s choice, the place of effective delivery of the product.
The language of this contract is French. In the event of a dispute, the competent court shall be that of the defendant’s place of residence or, at the consumer’s choice, the place of effective delivery of the product.
Article 13: Identification
This website is owned and operated by QUADRUS SAS – TdeT.
Address: QUADRUS SAS – TdeT Email: contact@tdet.fr
146 Boulevard Camelinat Telephone: 01 30 52 85 05
92240 Malakoff
France
Registered under RCS number 883 391 963
SIRET: Intracommunity VAT number: FR 04883391963
If You believe that any content appearing on Our Site may infringe any of Your intellectual property rights, or if You have a question concerning Our Site, You may write to Us at the postal address above.
The elements of the Site (texts, graphic elements) belong to QUADRUS SAS. The Site is protected by intellectual property laws. It is strictly prohibited to reproduce it, in whole or in part, in form or content, without the written consent of its author. Such representation or reproduction, by any means whatsoever, constitutes an infringement punishable under Articles L.3335-2 et seq. of the French Intellectual Property Code.
Article 14: Acceptance by the Purchaser
These General Terms and Conditions of Sale and the applicable prices are expressly approved and accepted by the purchaser, who declares and acknowledges having full knowledge of them and, as a result, waives the right to rely on any conflicting document, in particular their own general terms and conditions of purchase, the act of purchase constituting acceptance of these General Terms and Conditions of Sale.
These terms may be amended at any time without prior notice by QUADRUS SAS.
Article 15: Consumer Dispute Mediation
In accordance with Articles L.612-1 to L.616-3 of the French Consumer Code, any consumer has the right to use a mediator free of charge for the amicable resolution of a dispute with a professional.
Before referring the matter to the mediator, the customer must contact Us in order to attempt to resolve the dispute directly with Our customer service:
QUADRUS SAS – T.de.T
146 Boulevard Camelinat – 92240 Malakoff
contact@tdet.fr
+33 (0)1 30 52 85 05
In the event of an unresolved complaint, the customer may refer the matter free of charge to the mediator to whom We are subject:
CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 Rue de Ponthieu – 75008 Paris
https://www.cm2c.net
cm2c@cm2c.net
The customer may also use the European Online Dispute Resolution (ODR) platform at the following address:
https://ec.europa.eu/consumers/odr
Article 16: Legal Notices, Credits
Design and production:
This online shop was created using Shopify software. Visit Shopify’s e-commerce blog to keep up to date with the latest news and obtain advice on online sales and e-commerce website management.
These General Terms and Conditions of Sale are valid as of 09/09/2026 and may be amended at any time. Acceptance of the General Terms and Conditions of Sale constitutes the purchaser’s full and unconditional acceptance of all their provisions.
